Don't panic! Sometimes our emails get sent to your Junk or 'Promotions' folder so be sure to check those first! Occasionally there is a slight delay in busy periods too so be sure to wait 5-10 minutes and check again.
You should receive a separate download link at the checkout page which you can also use to download your presets.
If you still don't receive your download link, please email us at email@example.com with your order ID and we'll send you a link manually.